Click on the question to view the answer below:
- What is the cost of the course and what methods of payment are accepted?
- Is it secure to send my credit card information over the Internet?
- What happens if I get disconnected from the Internet?
- Can I take the course from various locations and computers?
- What happens if I have technical difficulties or the system malfunctions during the course?
- Can I take this course with the AOL ® browser?
- Do I need to use a PC? What if I have a Macintosh?
- Do I need to have sound on my computer to take these classes?
- How do I get a username or password? What do I use it for? What should I do if I forget it?
- What is the cost of the course and what methods of payment are accepted?
The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa ®, MasterCard ®, Discover ® or American Express ®)
- Is it secure to send my credit card information over the Internet?
Yes, ExamFX uses a secure Web site to process all monetary transactions.
- What happens if I get disconnected from the Internet?
If you get disconnected from the Internet, then you will need to log back into your account. If this happens, then you will be returned to the beginning of the lesson that you were working on when you were disconnected. Click here to Login now.
Prelicense students, Click here to login now.
Continuing Education Students Click here to login now.
- Can I take the course from various locations and computers?
The courses are available to you from any computer that has Internet access.
- What happens if I have technical difficulties or the system malfunctions during the course?
If you require technical support or have questions concerning online course materials, please contact the course provider directly. Your online school (ExamFX) is currently providing all support via telephone. This allows them to speak with you directly about any issues that you may be experiencing, and more rapidly address your concerns. If you are experiencing problems or have questions about ExamFX, please call us at 800-301-0994.
- Can I take this course with the AOL ® or other browsers?
The course provider will test your system to ensure that your computer has all of the necessary software prior to registering online. If any system difficulties are identified you will be notified immediately prior to enrolling.
- Do I need to use a PC? What if I have a Macintosh?
We recommend a PC with either Internet Explorer 6.0 or greater or the most recent version of Mozilla. If you have a MAC ®, then you may still sign into your account, however, your course provider may not support this platform. Please be aware that the technical support team may be unable to assist you should you encounter technical difficulties using a MAC ®.
- Do I need to have sound on my computer to take these classes?
While sound is another feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.
- How do I get a username or password? What do I use it for? What should I do if I forget it?
The username and password is selected by the student. It should be something that you can easily remember. You will use the same username and password each time you attempt to log in to your course. This information is entered in the “returning users” section on the homepage. If you forget your password, then you can call 800-301-0994 to request it.
Prelicense students, Click here to login now.
Continuing Education Students Click here to login now.
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